Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
At our store, we believe in providing exceptional customer service. Whether you have questions about our artisan-designed phone cases or need assistance with your order, our friendly team is here to help! Feel free to reach out anytime, and we’ll ensure your shopping experience is smooth and enjoyable. 😊
We value your feedback and are always eager to hear from you! If you have any suggestions or inquiries, don’t hesitate to contact us. Your thoughts help us improve and serve you better. Let’s connect and make your experience with us even more fabulous! 💖
For any support you need, our dedicated team is just a message away. We’re committed to resolving your issues promptly and ensuring you’re completely satisfied with your purchase. Thank you for choosing us, and we look forward to assisting you! 🌟